Effective Date: 14 October 2024
Top Key – who we are
At Top Key, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, topkey.co.za, or use our services.
Information we collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, media uploaded, and billing information when you request a service or contact us.
- Non-Personal Information: Browser type, IP address, pages visited, and time spent on the site, collected through cookies and analytics tools.
Comments
When visitors leave comments on the website, we collect the data shown in the comment sections, and the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Website visitors can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up several cookies to save your login information and your screen display choices. If you select “Remember Me” your login will persist. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited.
Embedded content from other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:
- In connection with a merger, acquisition, or sale of all or a portion of our assets.
- With service providers who assist us in delivering our services.
- With service providers who assist us in delivering our services.
- In connection with a merger, acquisition, or sale of all or a portion of our assets.
How We Use Your Information
We may use your information for the following purposes:
- To send promotional materials, if you have opted in to receive them.
- To provide and manage our services.
- To communicate with you regarding your inquiries and service requests.
- To improve our website and services based on user feedback.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a new effective date.
Contact Information
For any questions or concerns regarding the privacy policy, please contact us at: contact@topkey.co.za